FAQ

When will my order ship?

  • For Custom Maps, your order will ship within 5 business days.
  • For maps from our Inventory, your order will ship the next business day.

How accurate will my Custom Map be to the preview image in the Custom Map tool?

  • We make every attempt to keep our maps as accurate as possible - your map will look almost identical to the preview image in the Custom Map builder. However, certain sections may be slightly altered due to the limitations of lasers and the material density of wood. In the vast majority of cases, any alterations would be barely visible to the naked eye.

Does the map come in a frame?

  • Yes! Each map comes in a frame ready to hang with materials included.

How large is each map?

  • Approximately 19"x19" with the frame.

What are the maps made of?

  • The maps are made of pieces of wood that are covered in white acrylic paint

How do you make these things?

  • Every map is made up of 3 layers of wood representing streets, land, and sea. Once each layer is cut with a laser and after it is checked for quality/accuracy, we stack them on top of each other within a frame to create a unique three-dimensional effect.

What is your return policy?

  • For Custom Maps, we will accept returns/exchanges if there is damage and we are notified within 7 days of you receiving it. Send us an email at help@midasmaps.com.
  • For maps from our Inventory, we will accept returns/exchanges for any reason within 30 days of you receiving it. Send us an email at help@midasmaps.com.